The Pros and Cons of Outsourcing Cleaning Services

The Pros and Cons of Outsourcing Cleaning Services

There are pros and cons to outsourcing just about anything, and cleaning services are no exception. Before making the decision whether or not to outsource your business’ cleaning service needs, it’s important to understand both sides of the equation. In this blog post, we’ll take a look at some of the Pros and Cons of outsourced cleaning.

Outsourcing your commercial cleaning services is very common for both small and large facilities who are looking to improve efficiency and reduce fixed cost and labor costs.

Should ALL Or Parts Of Cleaning Be Outsourced?

The decision to oursource cleaning doesn’t have to be an all or nothing decision. Outsourcing is in many cases a question of how to get the best result by utilizing the best from in-house cleaning and outsourcing. Many companies have successfully kept part of the general cleaning and daily cleaning services in-house and outsourced the more infrequent cleaning tasks like deep cleaning and floor cleaning service which helps keep labour intensive cleaning tasks like deep cleaning and keep capital investments in expensive cleaning equipment down.

It is perfectly fine to be creative in combining the best from in-house and outsourcing to get the result that you are looking for in regards to your janitorial services needs.

What are the PROs of outsourcing?

A highly-trained, skilled team of professional cleaners, equipped with cleaning machinery that helps clean faster and more consistently, can most often clean more efficiently than a smaller, in-house cleaning team.


The cost of investing in cleaning machinery, for increased efficiency, and maintenance cost, and cost of training in operating the cleaning equipment is both an immediate short-term and long-term cost saving. Particularly cleaning equipment for commercial floor cleaning is a considerable investment.

Cleaning equipment cost savings


Keeping inventory and sourcing supplies, like paper towels and hand soap, result in immediate cost savings for you.

Saving costs on cleaning supplies


Low retention among cleaners means frequent hiring, security check, training, insurance, payroll, pension, worker’s comp expenses and vacation are costs removed when outsourcing your cleaning services, and also saves management time related to budget planning, safety, and quality control.


Another advantage to outsourcing janitorial labor is the flexibility and peace of mind that agreed upon staffing levels and schedules will be seamlessly maintained. If an in-house janitorial team member takes time off, the management may not have an adequately skilled and trained labor pool with which to cover the shift.


Quality control can both be an advantage and disadvantage of any given in-house or professional cleaning company.

Selecting a high quality janitorial service company with a well defined continuous cleaning improve process will most often provide a superior and consistent cleaning quality and more cost efficiently. But not all businesses have managed to find a professional cleaning company with the level of quality and consistency that is needed, which is as good a reason as any, to move cleaning in-house.

In-House Cleaning Service Or Outsourcing?

Outsourcing cleaning services

Often time we think of outsourcing as complete outsourcing, but it doesn’t have to be. Perhaps the optimal solution for you is “some outsourcing” but not all. As an example, you might want to keep general cleaning in-house and outsource the more expensive and equipment intensive cleaning, such as floor cleaning and deep cleaning.

What Are The CONs of Outsourcing?

While there are many advantages for outsourcing janitorial services, there is a stigma attached to the word “outsourcing”. People associate outsourcing with people losing their jobs and lower quality service. There can be a negative morale impact that results from layoffs as part of a transition to outsourcing janitorial services.

While there are significant advantages to outsourcing janitorial services, ultimately the right solution comes with having the right team in place – in-house, outsourced, or a combination of the two.

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